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May 1st, 2020 by Catherine Cheng

We all know that to connect with a consumer, we must first understand them. For parents, families, and students alike, the same question is dominating everyone’s mind: what will back to school look like this fall? For some answers, we turned to other countries and education experts. Here’s what happening … Continue reading Back to School: Facing the Big Question on Our Minds

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April 22nd, 2020 by Catherine Cheng

When life is no longer “business as usual”, brands cannot continue as usual. We all know the importance of doing the right thing in the face of COVID-19, so here’s the research and a roadmap for how to best respond and why.  Maintaining brand trust during the pandemic is essential. … Continue reading Your Roadmap to Build Brand Trust during COVID-19

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April 15th, 2020 by Catherine Cheng

Gratitude is proven to make you healthy and happier. According to research gathered by Harvard Health, gratitude can boost happiness, improve your sleep, and brighten your outlook. Here’s how to start practicing it right now.   MUST TRY It’s as simple as Stop Look Go. Check out monk and interfaith … Continue reading The Way Through: The Gratitude ‘How-To’

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April 9th, 2020 by Catherine Cheng

  Our team at refine+focus is here for you. During the quarantine, expect content, community, caring and collaboration from us every day. We recently held our signature event, Curiouser & Curiouser. Read all about it and the fascinating selections from our team below. We’ve curated a *must-attend* list of real-time … Continue reading Virtual Curiouser & Curiouser: Insights from Our April 2020 Innovation Showcase

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April 2nd, 2020 by Catherine Cheng

In times of uncertainty, it’s the people who pivot who are best prepared. While COVID-19 has sent plenty of businesses spinning into crisis mode, others have shown great agility and ingenuity by pivoting to thrive during these uncertain times. From dog walkers delivering groceries to cannabis companies producing hand sanitizer, … Continue reading The Big Pivot

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March 26th, 2020 by Zach Braiker

The Event In times of uncertainty, our community found great comfort in the digital Curiouser event we hosted this week. If you’ve attended past Curiousers, you know it’s about building relationships with amazing people and sharing exceptional ideas. The same concept stood true for the virtual edition.  The Highlights  Zach … Continue reading Virtual Curiouser & Curiouser: Insights from Our March 2020 Innovation Showcase

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March 25th, 2020 by Carolina Fowler

  Busy parents have to balance work and life, and it’s hard! And with so many parents unexpectedly having to work from home with their kids out of school, finding new ways to do that is a challenge. At refine+focus, we’re also learning to juggle, and we’ve found some resources … Continue reading Sunshine: Amazing Activities for Kids and Parents

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March 18th, 2020 by Zach Braiker

Ready for some sunshine? If you’re like us, you’re eager to hear good news. And believe it or not, there’s plenty if you know where to look. In this blog post, we’ve searched for you; so sit back, relax, and enjoy. MUST TRY For those of you working from home, … Continue reading A Focus On Sunshine

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December 16th, 2019 by I Nyoman Yuliarsa

Just a decade ago, many people believed that the future of retail was online. Now, it seems like e-commerce needs brick-and-mortar to fly higher.  In 2017, Amazon, the world’s biggest e-commerce player took a surprising move. It acquired Whole Foods and hence controlled more than 450 physical stores. It was … Continue reading The Next Big Thing in E-commerce: Brick and Mortar

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December 9th, 2019 by Zach Braiker

Customer experience (CX) is more than a buzzword: it is a decision to understand your customer, place their needs at the center of your business and use the insights it creates to drive growth. With more data, tools, methods and sources than ever before to accomplish this, it can be … Continue reading To Focus on Growth, Focus on Customer Experience

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